Returns & Exchanges
At BOXROPE, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for unused and original-packaged items. If your equipment doesn't meet your training needs, we are here to help you find the right fit or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
